A LITTLE CLARITY
Questions, answered.
Find answers about plans, devices and your request. For anything specific to your setup, get in touch.
Plans & payment
Which plans can I choose?
The 1 Year plan is US$69.99 for 12 months. The 2 Years plan is US$89.99 for 24 months. Both follow the same service offer; only the subscription length differs. Prices are listed in US dollars.
How do I place a request?
Choose your plan and complete the request form with your name, email, country and main device. Once the request is saved, the page displays an order reference. Our team then reviews the details and contacts you by email.
Do I pay when I submit the form?
No. The request form does not collect card details or take payment. We confirm the available service, relevant terms and payment instructions by email before you decide to proceed.
Does submitting a request activate my subscription?
No. A saved request is a record for our team to review. Activation and setup are handled separately after the service details and payment have been confirmed.
Devices & viewing
Is the service available in my country?
Tell us where you plan to use it and we will check. Please confirm availability for your location before making a payment; a website visit alone does not confirm service availability.
Can I use my current TV or streaming device?
Share the exact model and any app you already use. Compatibility depends on the device and setup, so we confirm the relevant options before you proceed. You can select “Other / not sure” on the form if you need guidance.
Can you confirm a particular channel, language or event?
Yes. Include the name in your request or email us. Content availability can change, so ask for confirmation of anything essential to your decision. Images and programme references on this website are not a guarantee of availability.
How many devices can I watch on at once?
Ask us to confirm the connection allowance for your intended setup before you pay. The one-year and two-year options differ in duration; choosing a longer plan does not by itself add simultaneous connections.
Will everything play in 4K?
Picture quality depends on the available source, your device, app and internet connection. Not all content is available in 4K. Let us know your setup if this is important to you.
Your request
What should I do if the form shows an error?
Keep the form open and try again. If you still do not see a confirmation, email info@4ktvplus.com. Include any order reference already shown so we can check your request.
Can I change a request or ask about renewal?
Email info@4ktvplus.com and include your order reference if you have one. We can review a change or discuss renewal options. Submitting this form does not authorise recurring card charges.
Where can I confirm cancellation and refund terms?
Ask our team for the terms that apply to your subscription before making a payment. This website does not promise a universal refund window or cancellation outcome.
Still wondering?
Tell us what you would like to watch and how you plan to watch it.
